Company Overview

​LoginRadius stands at the forefront of innovation with our cutting-edge Customer Identity and Access Management (CIAM) platform. Our mission is to revolutionize the way businesses manage customer identities, offering streamlined registration and robust identity management solutions. We empower enterprises to deliver seamless, secure, and compliant customer experiences, driving engagement and loyalty. Join us as we push the boundaries of what’s possible in identity management.

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Role Overview

As the Head of Customer Implementation at LoginRadius, you will play a pivotal role in leading the team responsible for delivering successful, end-to-end customer onboarding and implementation of the company’s identity management solutions. This position requires both technical and leadership skills, as it involves managing the overall customer experience from the initial setup to the final deployment of services.

Requirements
Key Responsibilities:
- Understand customer requirements and execute the delivery of POCs for customers with complex use cases.




- Evaluate integration opportunities from a technical perspective and recommend solutions.
- Assist application teams through the SDLC process (including requirements gathering, configuration, and testing) to integrate applications with LoginRadius.
- Participate in efforts to develop departmental strategies.
- Create documentation and procedures as required as part of the delivery effort for the LoginRadius solution.
- Provide training to customer IT teams on best practices.
- Be a subject matter expert for LoginRadius Services and CIAM.
- Design, implement, and manage LoginRadius CIAM deployments for customers.
- Identify, track, and resolve technical issues.
- Lead, mentor, and manage the technical support team, fostering a culture of excellence, continuous improvement, and career development.
- Oversee the delivery of high-quality technical support to customers, ensuring timely and effective resolu

📌 Head of Customer Implementation(India) (Hyderabad)
🏢 LoginRadius
📍 Hyderabad