Role: Salesforce Business Analyst
Experience: 8+ Years
Education: Graduate - B.Tech/B.E. - Computers, Electronics/Telecommunication;
PG - M.Sc. – Computers, M.Tech - Any Specialization, MCA - Computers
Location: Pune.

Role Summary:

The Salesforce Business Analyst (BA) serves as the bridge between business needs and Salesforce solution delivery. This role requires expertise in eliciting, documenting, and managing requirements while collaborating with stakeholders and development teams. The ideal candidate will demonstrate consultative leadership, understanding of the business process, strong communication, and the ability to manage requirements across both Agile and strict SOW-driven environments.

Key Responsibilities:

Business Analysis & Requirements Management
- Gather, analyze, and document Salesforce-specific business requirements, ensuring clarity and completeness.
- Develop user stories, epics, acceptance criteria, and process flows aligned with Salesforce best practices.
- Gather explicit requirements while probing into underlying business needs,



consistently asking “why” behind requests.
- Ensure requirements emphasize standard Salesforce functionality before considering custom development.
- Maintain requirements traceability from discovery through delivery and UAT.

Stakeholder Engagement & Communication
- Lead workshops, discovery sessions, and backlog refinement meetings to align on scope.
- Collaborate with clients, architects, developers, and delivery leads to clarify needs and feasibility.
- Proactively communicate risks, dependencies, and requirement gaps with stakeholders.

Agile & Project Collaboration
- Actively participate in Agile ceremonies (planning, stand-ups, refinements, retrospectives).
- Partner with developers and testers to ensure stories are transparent, testable, and aligned with Salesforce capabilities.
- Support SOW-driven projects by aligning deliverables directly to contractual commitments.

Solution & Process Evaluation
- Validate S

📌 Salesforce Business Analyst (Pune)
🏢 SPAR Solutions
📍 Pune