Job Description: AI Program Manager

Account: Mashreq Bank

Location: India (Remote)

Experience: 10–15 Years

Employment Type: Full time

1. Role Overview

The AI Program Manager is responsible for leading the end-to-end delivery of enterprise AI initiatives across the Mashreq Bank account. This role ensures the successful execution and adoption of Predictive AI, Generative AI, Agentic AI, and Intelligent Automation programs.

While the AI Architect designs the solutions, the AI Program Manager orchestrates their realization. You will bridge the gap between business stakeholders, AI Architecture, Data, Security, Platform Engineering, Governance, Risk, and Compliance teams. Your primary goal is to manage timelines, budgets, technical dependencies, and risks, ensuring that scalable, secure, and responsible AI solutions are delivered on time and aligned with Mashreq's strategic business outcomes.

2. Role Snapshot

Profile Area

Description

Role Title

AI Program Manager

Department

AI Delivery / AI Center of Excellence (CoE)

Primary Purpose

Drive the execution,



governance, and delivery of enterprise AI programs (Predictive, GenAI, Agentic AI) while ensuring alignment with architectural standards and banking regulations.

Primary Stakeholders

Business Leaders, AI Architects, Data Engineers, Security, Platform Engineering, Risk, Compliance, Legal, and Delivery Squads.

3. Key Responsibilities

3.1 Program Delivery & Execution
- Lead the end-to-end lifecycle management of complex AI programs spanning predictive, generative, agentic, document intelligence, and automation domains.
- Develop and maintain comprehensive program plans, tracking milestones, dependencies, resource allocation, and budgets.
- Drive Agile/Scrum delivery methodologies across multiple cross-functional engineering and data science pods.
- Manage technical and operational dependencies across data pipelines, model training, application integration, and infrastructure layers.

3.2 Stakeholder Engag

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