Job Summary

We are seeking a skilled Microsoft 365 & Exchange Online Administrator to support day-to-day operations and administration of Microsoft cloud technologies. The ideal candidate will have hands-on experience with Microsoft 365, Exchange Online, Intune, SharePoint Online, and Entra ID, supporting user management, access administration, incident resolution, and operational activities across the Microsoft ecosystem.

Key Responsibilities
- Administer and support Microsoft 365 services with a primary focus on Exchange Online.
- Manage user onboarding, offboarding, access requests, and license assignments.
- Support administration and troubleshooting activities in Entra ID, including user and group management.
- Perform administration and support tasks for SharePoint Online environments.
- Manage endpoint and device administration activities using Intune.
- Investigate and resolve user access, collaboration, messaging, and device management issues.
- Fulfill operational service requests and support incident resolution activities.




- Execute approved configuration changes and policy updates.
- Perform routine monitoring, maintenance, and operational support activities.
- Maintain operational documentation and update knowledge articles as required.
- Participate in change implementation, testing, and validation activities.
- Follow established ITSM processes, operational procedures, and documentation standards.
- Collaborate with customer stakeholders and internal teams to ensure smooth platform operations.

Required Skills

Proficient
- Microsoft 365
- Exchange Online

Intermediate
- Intune
- SharePoint Online
- Entra ID

Key Competencies
- Robust troubleshooting and problem-solving skills
- Good verbal and written communication
- Customer Service Orientation
- Attention to detail
- Ability to work effectively in a team environment
- Process adherence and documentation discipline

Preferred Certifications
- Microsoft 365 Certified: Administrator Associate
- Micr

📌 Microsoft 365 & Exchange Online Administrator (Ahmedabad)
🏢 UST
📍 Ahmedabad