JOB DESCRIPTION – Key Account Manager

About us:

Restroworks is certified with ISO 27001, ISO 27017, ISO 27701, SOC1 Type 2, SOC 2 Type 2, and GDPR compliant. The company is a Great Place to Work-Certified™ organization, placing it among one of the top employers of choice.

Restroworks is on a mission to make global restaurants prosperous.

For more information, visit www.restroworks.com

Job Description:

If you are someone who picks up customer calls anytime anywhere.
Be a partner to your key accounts in their good, bad and ugly times.
Juggle between various teams to stuff done.
Customer satisfaction is your top priority.
Doing the difficult job of saying no to customer requests while fully aligned with splicing their key problem requires product and domain knowledge as well as conviction.

Empathy and understanding that any issue hampering operations needs to be resolved on time.
You don’t mind stepping into the support team’s shoes and helping the customer if need be.

Valuable account managers run business great ones build further,



we expect you to get new logos through customer references.
Good writing skills as documenting MoM is important.
Conducting MBR/QBR’s is a
vital part of the role, mind of a project manager and heart of customer relations.
Frequent travelling/customer onsite visits is our bloodline.

Opportunity to be a part of some of the largest F&B; events globally.
When you do all of the above, upsell and cross sell become a part of the play for our as well as our customer’s growth.
You will be a jack of all trades, so that customer can reach out to you for anything
and everything. Therefore constant learning and good product knowledge is imperative.

Developing trust relationships with a portfolio of major clients. Acquiring a thorough understanding of key customer requirements and expanding the relationships with existing customers by continuously proposing solutions that meet their objectives. Should serve as a link of communication between key cus

📌 Key accounts manager (New Delhi)
🏢 Restroworks
📍 New Delhi