Board is the most trusted Agentic Planning Platform, combining business context, Continuous Planning, and efficient enterprise AI to deliver confident, aligned, and faster decisions. Board connects enterprise data and external signals with planning models, domain expertise, and scenario modeling, enabling governed AI to understand, reason, recommend, and support action.

What’s been key to our success? Our people—we value everyone’s unique perspective and energy they bring to the organization. We collaborate openly across teams and borders. We embrace a growth mindset to get results. And we celebrate shared success as goals and milestones are achieved.

Ready to join a team where innovation meets collaboration? If you're driven by bold ideas and a customer-centric mentality, your next adventure starts here

We are currently looking for a Premium Support Specialist to join our team on an early morning Indian shift (4:30 AM to 1:30 PM IST).

In this role, you will be accountable for providing assistance on a range of Planning Solutions developed for some of Board’s key accounts.





The Premium Support team plays a pivotal role in Board’s Customer Success strategy by providing industry leading post-implementation support. Through regular service review meetings, our Support Specialists are expected to maintain a robust grasp of our customers’ ever-changing business and functional requirements whilst helping them understand how Board can be used to achieve their goals.

Key Responsibilities and Objectives:
- Provide qualified functional and technical assistance for existing customer Board planning and reporting solutions.
- Participate in extensive knowledge transfer processes between delivery and maintenance teams.
- Be able to articulate, in deep technical detail how Board functionality can be used to meet Customer requirements and find a solution to business problems.
- Identify areas for improvement in existing applications.
- Work closely with the Board Product team

📌 Premium Support Specialist (Mumbai)
🏢 BOARD International
📍 Mumbai