Objective of the JobThe Team Lead will own day-to-day operations and strategic optimization of corporate travel, hotel accommodation, and visa services for MBRDI employees. The role combines robust operational expertise with digital fluency, analytics capability, and an automation mindset to improve service delivery, policy compliance, and cost effectiveness.
Primary Purpose• Deliver compliant, timely, and cost-effective travel, hotel, and visa services.
• Drive digitization and self-service adoption across travel and visa workflows.
• Use analytics to improve spend visibility, policy adherence, and vendor performance.
• Strengthen operational discipline, stakeholder experience, and continuous improvement.
Key Result AreasTravel Operations Management• Manage end-to-end domestic and international travel bookings including flights, trains, ground transport, and related logistics.
• Ensure policy adherence, cost optimization, and traveler experience across all bookings.
• Handle travel exceptions, escalations, and coordination with Travel Management Company (TMC) and preferred vendors.




• Manage pre-travel and post-travel activities including insurance, SIM support, emergency contacts, reimbursement reconciliation, and traveler feedback.
Hotel & Accommodation Management• Oversee hotel booking strategy through TMC and alternate accommodation models.
• Manage hotel contracts, rate negotiations, and long-stay accommodation options such as serviced apartments.
• Track hotel-related KPIs such as ADR, cancellations, occupancy, and guest satisfaction.
• Support cost-effective and policy-compliant accommodation models for business travelers.
Visa Operations• Lead end-to-end visa, and work permit processes.
• Coordinate with visa agents, consulates, embassies, legal counsel, HR, Finance, and global teams.
• Ensure complete and audit-ready documentation, timely renewals, and compliance with country-specific requirements.
• Forecast visa demand, identify process bottlenecks, and r

📌 Senior Manager- Travel (Bengaluru)
🏢 Mercedes Benz Research and Development India
📍 Bengaluru