AR (Accounts Receivable) caller is a skilled responsible for following up on unpaid or denied medical claims to insurance companies or patients. Their main roles and responsibilities include:
- Following up on unpaid medical claims: The AR caller is responsible for tracking and following up on unpaid or rejected medical claims. They must ensure that claims are paid correctly and in a timely manner.
- Analyzing EOBs (Explanation of Benefits): The AR caller reviews and analyzes EOBs received from insurance companies to identify reasons for claim denials, underpayments, or payment delays.
- Verifying patient information: The AR caller confirms patient information such as demographics, insurance coverage,



and eligibility to ensure that claims are submitted accurately and promptly.
- Resolving claim issues: The AR caller communicates with insurance companies and patients to resolve any issues related to medical claims. This may involve identifying billing errors, providing additional information, or negotiating payment arrangements.
- Maintaining accurate records: The AR caller maintains accurate records of all claim submissions, payment details, and follow-up activities. They must also ensure compliance with HIPAA regulations and other industry standards.

📌 AR Caller (Chennai)
🏢 Ajuba
📍 Chennai