ICG MEDICAL LIMITED

PEOPLE | HR Operations Specialist:

Role Profile Role Title: People Operations Specialist

Reports To: Senior HR Manager, India

Brand / Function: People

Location: Gurugram, India (office based)

Working Pattern: Full time, aligned to UK business hours

Geographic Scope: India entity only

Role Purpose:
The HR Operations Specialist delivers accurate, timely, and compliant HR administration across the full employee lifecycle for ICG Medical’s India entity. The role is the operational engine of the India People function: producing contracts and lifecycle documentation, preparing and validating monthly payroll input, maintaining data integrity in the HR information system, and responding to employee and manager queries at first line.
The role works to UK business hours to maintain a live working overlap with the Global HR function and the UK based teams it supports. Accuracy, confidentiality, and process discipline are the defining requirements. Judgement calls, policy interpretation, and statutory sign off sit with the Senior HR Manager, India, to whom the postholder escalates.




Delivering Value to the Business
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Payroll input prepared accurately and on schedule every cycle
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Employment contracts and lifecycle letters produced right first time
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HR system data trusted as the single source of truth for India
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Statutory registers and personnel files kept audit ready at all times
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Employees and managers receive a prompt, consistent first line response
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Global HR receives reliable India data without chasing
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Repeatable tasks delivered to a documented standard, freeing manager capacity
Key Interfaces
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Senior HR Manager, India (line manager)
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Employees and line managers across the India entity
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Payroll provider and the India finance team
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Global HR Director and UK based HR colleagues
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Talent Acquisition and hiring managers
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IT and Facilities for joiner and leaver coordination
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External statutory bodies and vendors, via the Senior HR Manager
R

📌 People Operations Specialist (Gurugram)
🏢 ICG Medical
📍 Gurugram