Title: Senior Analyst Payroll

About GlobalFoundries
GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit www.gf.com.

Introduction:
The Analyst Payroll – Applications is responsible for delivering expert application support, ensuring the reliable operation, maintenance, and end to end service performance of payroll systems and related interfaces. This role oversees the service lifecycle for payroll applications, provides Level 2 and Level 3 support, and acts as the primary escalation point for issues and service requests.
The analyst will also lead operational governance activities within IT and ensure consistent delivery of high quality application services.

Key Responsibilities:




Service Delivery & Application Management
- Own and manage all aspects of the payroll application service lifecycle, including Strategy, Design, Transition, Operation, and Continual Service Improvement.
- Ensure consistent, reliable delivery and operations of assigned IT services.
- Track, measure, and report service performance against agreed service levels; take corrective actions where required.
- Plan, coordinate, and implement service maintenance, enhancements, and development initiatives.
- Continuously review and identify opportunities for improvements in service delivery, processes, and system performance; develop and execute improvement plans.

Operational Governance
- Lead operational governance activities, ensuring adherence to defined IT and service management processes.
- Coordinate with cross‑functional teams, business users, and vendors to ensure smooth day‑to‑day operations.
- Serve as the first poi

📌 Senior Analyst Payroll (Bengaluru)
🏢 Globalfoundries
📍 Bengaluru