The Amazon Delivery and Shopping Experience Product Team is looking for talented Business Intelligence Engineers (BIE) who develop solutions to better optimize customer experience and shopping experience by disproportionately improving consolidation. As part of Amazon’s DEX product team, our team members have the opportunity to be at the forefront of DEX product thought leadership - working on some of the most difficult Customer Experience problems while partnering with research scientists, software developers, and business leaders. With the focus on driving real impact on Amazon's long-term profitability, we build new analysis from ground up, proposing new concepts and technology to meet business needs. We need robust BIEs who enjoy and excel at diving into data, analyzing root causes, defining long-term solutions and driving their implementation with stakeholders.
We are looking for people with a flair for recognizing trends and patterns while correlating it to the business problem at hand.
If you have an uncanny ability to decipher the exact policy/mechanism/solution to address the challenge and ability to influence people using hard data (and some tact) then we are looking for you
Key job responsibilities
As a BIE within the group, you will work closely with program managers, software developers, research scientists, and product managers to analyze massive data sets, identify areas to improve, define metrics to measure and monitor programs, and most importantly work with different stakeholders to drive improvements over time. You will also work closely with internal business teams to extract or mine information from our existing systems to create new analysis, and expose data from our group to wider teams in intuitive ways. As a BIE embedded in the product team you have the opportunity to participate and shape product development as well as leverage your technical skills. This position provides opportunities to influence high visibility/high impact areas in th