02 Oct
|
Stryker
|
Gurugram
Work Flexibility: Hybrid
Senior Lead Analyst, Supplier Governance & Performance Management
The Senior Lead Analyst, Supplier Governance & Performance Management will play a key role in strengthening supplier accountability, service performance, and stakeholder capability across EDT. This role will actively manage supplier performance for a focused portfolio of large, strategic suppliers while enabling contract owners and functional stakeholders to more effectively manage supplier performance across the broader supplier base. The role will lead structured service reviews, monitor contractual commitments and service expectations, drive issue resolution and corrective actions, and partner with Supplier Management reporting and analytics roles to turn supplier performance insights into explicit actions and measurable improvement.
What You Will Do
- Lead supplier performance management for an assigned portfolio of large, strategic EDT suppliers, including service review cadence, governance routines, performance expectations, SLA/KPI oversight, and continuous improvement follow-up.
- Facilitate structured supplier performance reviews with suppliers, contract owners, EDT towers, and functional stakeholders to evaluate service delivery, contractual commitments, risks, issues, and progress against agreed action plans.
- Monitor supplier performance against agreed service levels, obligations, commitments, and operational expectations; identify performance gaps, trends, risks, and opportunities for improvement.
- Drive issue and corrective action management by documenting performance concerns, clarifying ownership, tracking actions to closure, and escalating unresolved or systemic issues through defined governance channels.
- Partner with Supplier Management reporting and analytics roles to use supplier scorecards, dashboards, service level reporting, and performance insights to inform reviews, decisions, escalations, and improvement plans.
- Enable stakeholders managing suppli
📌 Senior Lead Analyst, Supplier Governance (Gurugram)
🏢 Stryker
📍 Gurugram