Role Summary
The AJO/CJA QA Architect will be responsible for defining and governing the end-to-end Quality Assurance strategy for Adobe Journey Optimizer (AJO), Customer Journey Analytics (CJA), Adobe Experience Platform (AEP), and related Adobe Experience Cloud solutions. This role will lead test architecture, automation strategy, data validation frameworks, journey quality governance, and production readiness activities to ensure scalable, reliable, and compliant customer experience delivery across enterprise marketing technology platforms.
The QA Architect will partner with business stakeholders, product owners, MarTech architects, developers, data engineers, and analytics teams to establish best practices, testing standards, and quality controls across customer journeys, audience activation, personalization, analytics, and customer profile ecosystems.
Key Responsibilities
Quality Architecture & Strategy
Define and implement enterprise QA strategy for AJO, CJA, AEP, RTCDP, and related Adobe Experience Cloud solutions.




Design scalable quality assurance frameworks covering customer journeys, audience activation, campaign execution, personalization, and analytics validation.
Establish testing methodologies, governance standards, test data strategies, and quality metrics.
Drive shift-left testing practices and production quality readiness across the MarTech ecosystem.
Provide architectural guidance for functional, integration, regression, UAT, and non-functional testing.
Adobe Journey Optimizer (AJO) Validation
Define validation frameworks for customer journeys, campaigns, offers, and orchestration workflows.
Review journey designs and identify quality risks before deployment.
Validate audience entry, exit, suppression, and qualification criteria across customer journeys.
Ensure accuracy of omnichannel campaign execution across Email, SMS, Push Notifications, Direct Mail, In-App Messaging, and Custom Actions.
Establish testing standards for decisioning, offer eligib

📌 AJO/CJA QA Architect 10+ (Hyderabad)
🏢 HCL INDIA
📍 Hyderabad