Department:
Technology

Our Company Promise

We are committed to provide our Employees a stable work environment with equal chance for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:
About Us

At Southwest Airlines, we believe that flying should feel like freedom. For over 50 years, we’ve been connecting people to what matters most with low fares, legendary hospitality, and a heart for service. Our culture is built on the principles of fun, friendliness, and family, making us one of the most admired workplaces in the world.

If you’re passionate about making a difference, love working in a fast-paced environment, and want to help millions of travelers reach their destinations with a smile, Southwest Airlines is the place for you. Here, your career can truly take flight.

Job Summary




- Southwest’s Observability Accelerators & AI Pod develops enterprise observability accelerators and AI-powered operational tools. The team builds reusable onboarding frameworks, OpenTelemetry deployment patterns, dashboards, migration tooling, agent telemetry, anomaly detection, and investigation capabilities that help engineering teams improve reliability and recover from incidents faster.
- As Software Engineer – Observability Accelerators & AI, you’ll build, test, and support production-grade software and cloud-native AWS solutions using services such as Lambda, Step Functions, EventBridge, SQS, and API Gateway. You’ll contribute to CI/CD pipelines, Terraform or CloudFormation configurations, and telemetry experiences across logs, metrics, traces, dashboards, and alerts. You’ll also gain hands-on experience integrating AI-enabled skills or agents into observability workflows that improve developer produc

📌 Software Engineer Global (India)
🏢 Southwest Airlines
📍 India