It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
Job Description
AI Security Incubation & Innovation
Security and Risk Engineering
About the team
The Security and Risk Engineering organization builds scalable, AI-powered security solutions that reduce risk and protect ServiceNow and its customers. We value AI-first thinking, clean architecture, intuitive experiences, and a culture of continuous learning.
This is a zero-to-one incubation.
We’re building a new class of exposure analysis that ranks security work by exploitability—where an attacker could realistically get in—rather than raw severity. The architecture is evolving, and this role helps define what good looks like.
The Role
As a Senior Software Engineer – AI Native Development, you will design, build, and operate next-generation AI-powered applications and platforms. You will combine strong full-stack software engineering fundamentals with hands-on expertise in contemporary AI/ML technologies to build production-grade experiences powered by LLMs, agents, retrieval, and intelligent automation.
You will work across the technology stack—from user experiences and APIs to distributed services, data and retrieval systems, AI/ML workflows, and cloud infrastructure. You will be expected to use AI-native development practices to accelerate engineering productivity while maintaining high standards for scalabi