As a Customer Service representative at Asd India Services, you will be responsible for providing exceptional customer support and resolving inquiries and issues in a timely and effective manner. You will handle a high volume of inbound calls and emails, address customer complaints, and ensure customer satisfaction with our products and services. Additionally, you will accurately document customer interactions, update customer accounts, and collaborate with other team members to improve overall customer experience. The ideal candidate will have strong communication skills, be detail-oriented, and have a positive and patient attitude. Previous customer service experience and proficiency in computer systems are preferred. This is an exciting opportunity to join a dynamic team and make a positive impact on our customers' experience.
Job Description
- Provide exceptional customer service by answering calls and emails promptly and professionally
- Assist customers with inquiries, complaints, and product information
- Process orders, returns,
and exchanges accurately and efficiently
- Maintain a positive and empathetic attitude towards customers at all times
- Collaborate with other team members to ensure excellent customer service throughout the organization
- Resolve customer issues in a timely manner to ensure satisfaction and retention
- Keep thorough and accurate records of customer interactions and transactions
- Stay up-to-date on product knowledge and company policies to provide accurate information to customers
- Participate in training and development opportunities to improve customer service skills
- Contribute to a positive work environment by actively engaging with colleagues and supervisors.
Salary : 10-20k
Experience : freshers
Designation
Customer Service
Key Skills
Call HandlingCalls HandlingCustomer ServiceCustomer Service AssociateCustomer Service ExcellenceCustomer Service OrientationCustomer Service Represe
📌 Customer Service (Bengaluru)
🏢 ASD India Services
📍 Bengaluru
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.