JD -

We are seeking a proactive and detail-oriented Application Support Analyst to provide production support for business-critical applications. The ideal candidate should have strong experience in Unix/Linux, SQL, and ITIL processes, with the ability to troubleshoot application issues, perform root cause analysis, and ensure high application availability.

Key Responsibilities

Direct Responsibilities

• As the applications to be supported are Client focused , high qualified support service is expected

• Supporting Application end to end, Managing issue and Incident

• Monitor and Troubleshoot

• Communicate with stakeholder to inform, investigate and alert about issue.

• Skill in creating and maintaining the knowledge base

• Knowledge in writing/reading scripts (ksh..)

• Creating Application support/technical documentation

Contributing Responsibilities

• Creating Application support/technical documentation

• Skill in creating and maintaining KEDB

Technical & Behavioral Competencies





• Knowledge and experience with HP-UX/LINUX OS

• Experience with Unix scripting

• Knowledge and experience with Database ( Sybase , Oracle )

• Experience with PL/SQL

• Devops (Ansible, Jenkins, YML)

• Experience and Knowledge in AI Tools

• Experience in Terraform

Specific Qualifications:

• Knowledge of ITIL.

• Bachelor's degree required; advanced degree considered a plus.

• Minimum 5 and Maximum 8 years financial industry experience

Skills Referential (Required knowledge, skills and abilities)

Technical Skills:

o HP-UX/LINUX OS & DBA SQL

o Devops Tools

o AI knowledge

o ITIL

Behavioral Skills:

o Ability to collaborate / Teamwork

o Creativity & Innovation / Problem solving

o Communication skills - oral & written

o Ability to share / pass on knowledge

Education Level: Bachelor Degree or equivalent

📌 Application Support Analyst (Chennai)
🏢 Trigent Software
📍 Chennai