About this role:
Provide administrative and qualified support to internal clients through the timely processing of Contracts Management, Pricing and Deal Hub administrative functions.
What you’ll do:
- Liaise with internal associates in relation to client custom product, pricing, and contract terms.
- Responsible for entering product and pricing data into Gartner systems from client contract documents while recognizing non-standard terms that require modifications.
- Manage access to custom price lists within Gartner systems based on account eligibility.
- Perform quality assurance testing of completed work.
- Assist teams with changes to standard price lists and annual price action tasks, as required.
- Responsible for monitoring and managing global email in-boxes that provides direct support of Global sales teams.
- Responsible for collation of data from Gartner systems and resources into individual client specific forms and questionnaires while recognizing non-standard terms that require negotiation or modifications.
- Liaise with internal associates in relation to client legal forms and requests. Manage Pricing/Deal Hub/Sales/Contracts team requests and work with others as required to meet individual and group objectives and deadlines. Support periodic reporting and analysis on key metrics.
- Respond to all emails, live calls and voice mails within each business day.
- Assist with internal legal and contract audits and statutory/obligatory reporting.
- Assist sales with providing details/documents/requirements to complete a deal. Includes working with various internal stakeholders to gather important and complex information. Understand the requirements and provide appropriate solutions.
- Suggest process and technology improvements to provide greater support and coverage for internal clients, while completing other tasks as required.
What you’ll need:
- Degree with major field of study in law/business administration.
- Minimum 6 months experience of working
📌 Contracts Support Assistant (Gurugram)
🏢 Gartner
📍 Gurugram
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