Why Veradigm?
At Veradigm, we're at the forefront of providing innovative healthcare technology solutions, and we believe in empowering our team to grow, learn, and make a real impact. If you're looking for a dynamic role that offers growth potential, hands-on experience, and the opportunity to work with cutting-edge technology, this is the place for you
Job Summary:
Provides confirmation of details of client enrolment into systems management.
Essential Functions/Major Job Responsibilities:
- Responsible for providing high quality service to our clients in an accurate, productive, and professional manner.
- Responds timely to client cases, e-mails and voice mail messages.
- Provides documentation and evaluation of each account to determine if further research is necessary.
- Solve Client issues by resolving documentation gaps with Payer knows when to escalate to the next tier level.
- Participate in quality processes.
Education:
Bachelor's Degree (Preferred)
Work Experience:
0-2 years relevant work experience (Preferred)
Working Arrangements:
- Primarily works in standard office environment.
- On-call and after hours work during peak times including end of month/quarter/year; during this time PTO is limited to meeting business needs
Core Competencies:
Client Service (internal and external)
Competency Description:
Values and deliver high quality, innovative service to all clients. Anticipates, meets and exceeds the needs and expectations of clients. Works together, building long-term client relationships and focuses efforts on delivering increased client value.
Proficiency Level – Proficient
Behavioral Indicators:
Responds to clients’ needs in a timely, skilled, helpful and courteous manner; Strives to meet service standards in all circumstances; Develops and maintains positive relationships with clients.
Competency Description:
Demonstrates the underlying drive to ensure that quality is not compromised within
📌 Enrollment Specialist (Pune)
🏢 Veradigm
📍 Pune
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