Job Purpose and Impact

The Sr. Consultant continually improves the enterprise Change Management practice, ensuring technology changes are assessed, authorized, scheduled, implemented, and reviewed through effective governance. The role balances business agility with operational risk, protects service stability, and provides trusted guidance to technology leaders, delivery teams, and business stakeholders.

This position requires solid leadership, sound risk-based decision-making, executive communication, and the ability to influence teams across a complex, global organization.

Key Accountabilities

Change Governance and Control
- Lead the end-to-end enterprise Change Management process and associated governance framework.
- Ensure changes are appropriately planned, assessed, authorized, implemented, validated, and closed in accordance with established policies and controls.
- Provide governance oversight for high-risk, business-critical, emergency, expedited, and freeze-exception changes.
- Maintain clear standards, procedures, role accountabilities,



and minimum acceptance criteria for change records.
- Act as the senior escalation point for change-related governance, risk, and compliance concerns.

CAB Leadership and Change Readiness
- Chair and facilitate Change Advisory Board (CAB) and Emergency CAB forums.
- Review change readiness, including business impact, technical risk, implementation planning, testing evidence, validation approach, resource availability, communication, and rollback readiness.
- Identify potential scheduling conflicts, dependencies, capacity constraints, and periods of heightened business risk.
- Provide clear recommendations and support risk-based approval decisions while maintaining appropriate separation of responsibilities.

Operational Risk and Service Stability
- Drive reduction in failed changes, change-related incidents, unauthorized activity, and avoidable service disruption.
- Partner with Incident, Major Incident, Problem, Rel

📌 Senior Consultant, I&O Operations (Bengaluru)
🏢 Cargill
📍 Bengaluru