- Manage overall workshop operations and daily service activities.
- Lead and motivate the service, technical, and support teams.
- Ensure high customer satisfaction and quality service delivery.
- Monitor workshop productivity, efficiency, and revenue targets.
- Handle customer complaints and ensure timely resolution.
- Ensure adherence to Hyundai standards, processes, and safety procedures.
- Monitor service quality, warranty, and vehicle delivery processes.
- Coordinate with Parts, Sales, and other departments for smooth operations.
- Conduct regular team reviews, training, and performance monitoring.
- Drive customer retention, repeat business, and service revenue growth.
Preferred Profile:
- Graduate/Diploma in Automobile/Mechanical or related field.
- 5+ years of experience in automobile service operations, preferably in a dealership.
- Robust leadership, communication, and customer-handling skills.
- Ability to achieve business targets and manage a large team.
- Immediate joiners preferred.
Pay: ₹25,000.00 - ₹50,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Provident Fund
Work Location: In person
📌 Service Manager (India)
🏢 Popular Hyundai
📍 India
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