Salary will be negotiable based on experience, communication skills and overall suitability.
- ? Key ResponsibilitiesHandle incoming client calls and service enquiries.
- Take client requirements and coordinate service bookings.
- Coordinate with Aya, Maid, Caregiver and other support staff regarding duty schedules.
- Coordinate replacement arrangements when required.
- Maintain client and staff records using MS Excel.
- Perform basic data entry and office documentation.
- Assist with billing and payment follow-ups.
- Handle day-to-day client/service-related queries.
- Maintain proper shift handover and pending-task updates.
- Coordinate with the office team for smooth daily operations.
- ? Eligibility & RequirementsMinimum 12th Pass.
- Must be fluent in Bengali – speaking,
reading and writing.
- Hindi communication is required for daily coordination.
- Basic knowledge of MS Word and MS Excel.
- Valuable telephone communication and polite behaviour.
- Sincere, punctual, responsible and willing to learn.
- Ability to handle multiple calls, enquiries and coordination tasks.
- Freshers or have Prior experience in office coordination, customer service, telecalling or agency work will be an advantage.
? Nearby Location PreferenceCandidates residing near the following areas will be preferred: