- Good communication skills in Hindi.
- Confident and qualified phone etiquette.
- Ability to work with targets and deadlines.
- Good convincing and negotiation skills.
- Understand customer requirements and provide appropriate information.
- Follow up with customers through calls and maintain regular communication.
- Ensure excellent customer service and maintain a professional tone during calls.
- Follow company policies, scripts, processes, and quality guidelines.
- Coordinate with the team and reporting manager to achieve business targets.