Founded in 2015 and headquartered in Pune, Frido is a leading ergonomic comfort and wellness
brand dedicated to helping people walk, sit, and sleep better. Starting with mobility aids, Frido
has evolved into a holistic comfort brand offering footwear, cushions, pillows, and ergonomic
accessories designed to enhance everyday well-being.
With innovation at its core, Frido blends science, design, and technology to create products that
bring comfort to every step and moment of life.
What we offer:
- Ergonomic Footwear & Insoles – Designed to reduce foot strain and improve posture
- Cushions & Backrests – For enhanced sitting comfort at work or home
- Sleep & Rest Products – Including orthopedic pillows and supportive accessories
- Mobility Aids – Wheelchairs and assistive devices promoting independence and comfort
- Experiential Retail & Custom Comfort Solutions – Foot-scanning, posture analysis, and
personalized product recommendations
As a Customer Relationship Executive, you will be the face of Frido in our Experience Centers.
Your role goes beyond sales—you will create meaningful, ergonomic lifestyle experiences for
customers, educate them about our products, and ensure every visitor leaves with the right
comfort solution and a positive brand impression.
Key Responsibilities
- Welcome and engage customers in a warm, consultative, and professional manner
- Understand customer needs and recommend suitable ergonomic products through
demonstrations and storytelling
- Drive individual sales targets and contribute to store-level revenue goals
- Conduct product demonstrations and explain advantages in a comfort and wellness-focused
approach
- Assist customers with queries, product selection, and after-sales support
- Support calling activities, follow-ups, and lead conversions as per store requirements
- Maintai