02 Oct
|
Skill Raise Solutions
|
Gurugram
02 Oct
Skill Raise Solutions
Gurugram
Company Name : Ienergizer
Process Name : Blinkit ( Trouble Shooting )
We are hiring **Customer Support Associates** for the **Blinkit Blended Process**. The role involves handling customer queries through **voice and chat**, providing quick resolutions, and ensuring an excellent customer experience.
**Eligibility Criteria**
* ✅ Undergraduate & Graduate candidates can apply
* ✅ Freshers and candidates with **6 months of experience** (on paper) are eligible
* ✅ Age Limit: Up to **40–45 years**
* ✅ Good to Excellent communication skills are mandatory
* ✅ Customer service mindset and basic computer knowledge
* ? Location: Sector 19, Gurugram
* ? Shift: Rotational
* **Female Candidates:** Day Shift
* **Male Candidates:** Rotational Shift
* ? Working Days: 6 Days Working
* ? Weekly Off: 1 Rotational Off
* ⏰ Shift Duration: 8 Hours Login + 1 Hour Lunch & Break
**Key Responsibilities**
* Handle customer queries through voice and chat support.
* Resolve customer concerns efficiently while maintaining quality standards.
* Deliver excellent customer service and ensure customer satisfaction.
* Maintain accurate records of customer interactions.
* Achieve productivity and quality targets.
**Required Skills**
* Solid verbal communication skills
* Basic computer knowledge and typing skills
* Problem-solving ability
* Positive attitude with a customer-first approach
* Ability to work in a fast-paced environment
Company Name : Vertex
? Hiring: L1 Technical Support | IT Help Desk
? Location: Gurugram Sec 18 or 32
? Experience: 6 Months+
? Salary: ₹34,000 CTC | Approx. ₹30,400 In-Hand
? Working: 5 Days | International Process
? Job Role :
We are hiring L1 Technical Support / IT Help Desk professionals to provide technical assistance to international customers through calls, chat, and email.
? Responsibilities• Handle L1 technical support through calls, chat & email
• Troubleshoot basic Windows, MS Office & network-related issues
• Create, update and manage support tickets
• Resolve user issues within defined timelines or escalate to L2/L3 teams
• Follow SOPs and standard troubleshooting procedures
• Maintain proper documentation of issues and resolutions
• Ensure professional communication and a positive customer experience
✅ Requirements
• Minimum 6 months of experience in IT Help Desk / Technical Support
• Good spoken & written English communication
• Basic knowledge of Windows OS, MS Office & Networking
• Good troubleshooting and problem-solving skills
• Comfortable working in an international process
• Willing to work in a 5-day working setup
? Salary & Benefits₹34,000 CTC | ₹30,400 Approx. In-Hand
? Interested candidates can apply now!
#Hiring #TechnicalSupport #ITHelpDesk #L1Support #TechSupport #InternationalProcess #CustomerSupport #ITJobs
? URGENT HIRING – INTERNATIONAL BPO | FINANCIAL SERVICES | TRAVEL
? Location: Work From Office (WFO) Gurugram Sec 30
⏰ Joining: Immediate Joiners Preferred
? Benefits: Cab / Transport Allowance / Incentives as per process
? Experience: 6 Months – 1+ Year, depending on the process
We are hiring experienced professionals for multiple international processes. Candidates with relevant domain experience are encouraged to apply.
? 1. Trade Republic – Wealth Management
Position: Wealth Management Executive
Experience: 6+ Months relevant experience
Mandatory: Previous Wealth Management experience
Salary: Up to ₹35,000 CTC
Work Mode: WFO
Joining: Immediate Joiners Preferred
? Benefits:
Both-side cab OR transport allowance
Key Responsibilities:
- Handle customer queries related to wealth management products/services.
- Assist customers through calls, email or other applicable channels.
- Resolve customer issues professionally within defined TAT.
- Maintain accurate customer and transaction records.
- Follow process guidelines, compliance requirements and SOPs.
⚠️ Only candidates with relevant Wealth Management experience should apply.
---
? 2. PERK – International Travel Process
Position: Travel Process Executive
Experience: 1+ Year International Travel experience
Mandatory: International Travel domain experience
Skills: Voice + Email/Chat
Salary: Up to ₹30,000 CTC / Approx. ₹25,000 In-Hand
Work Mode: WFO
Joining: Immediate Joiners Preferred
? Benefits: Both-side cab OR incentives
Key Responsibilities:
- Handle customer queries related to international travel.
- Assist with bookings, reservations, cancellations and travel-related queries.
- Provide support through voice, email and chat.
- Resolve customer concerns while maintaining service quality.
- Follow process SOPs and meet defined performance parameters.
⚠️ International Travel experience is mandatory.
---
? 3. Trade Republic – Chat Process
Position: Customer Service Executive – Chat
Experience: 6+ Months
Mandatory Domain: Banking / Finance / Sales / Insurance + Customer Service
Salary: Up to ₹31,000 CTC / Approx. ₹26,000 In-Hand
Work Mode: WFO
Joining: Immediate Joiners Preferred
? Benefits: Both-side cab + allowance OR incentives
Key Responsibilities:
- Handle customer queries through chat support.
- Assist customers with banking/financial-service-related queries.
- Provide accurate information and resolution within TAT.
- Maintain excellent customer experience and communication standards.
- Follow compliance, SOPs and quality guidelines.
⚠️ Candidates must have relevant Banking/Finance/Sales/Insurance + Customer Service experience.
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? 4. Trade Republic – SQ / Service Quality
Position: Service Quality / SQ Executive
Experience: 6+ Months in International Banking Domain BPO
Mandatory: International Banking + Taxation experience
Process: Blended – Voice + Chat
Salary: ₹35,000 CTC / Approx. ₹30,000 In-Hand
Work Mode: WFO
Joining: Immediate Joiners Preferred
? Benefits: Both-side cab + allowance OR incentives
Key Responsibilities:
- Monitor and evaluate customer interactions for quality compliance.
- Conduct quality checks for voice and chat interactions.
- Identify process gaps and provide actionable feedback.
- Ensure adherence to SOPs, compliance and taxation-related processes.
- Prepare quality reports and maintain process documentation.
- Support continuous improvement and service quality initiatives.
⚠️ International Banking BPO + Taxation experience is mandatory.
✅ Who Can Apply?
- Candidates with relevant International BPO / Banking / Finance / Travel / Wealth Management experience.
- Excellent communication and customer-handling skills.
- Candidates comfortable with Work From Office.
- Immediate joiners will be preferred.
- Candidates must meet the specific mandatory experience criteria mentioned above.
Hiring: Executive at Livpure! ?
We are looking for motivated candidates to join our team.
Shift Details:
✅ 6 Days Working (Fixed Sunday Off)
✅ 9 Am to 9 PM (Fixed Shift)
✅ 9 Hours login (including 1-hour break)
Salary & Benefits:
? Bonus: ₹10,000 retention bonus after
3 months.
Sales - 26k ctc
Email - 23k ctc
Social media - 27k ctc
WE ARE HIRING – Customer Service Executive (Zomato Process)
Position: Customer Service Executive
? Process: Zomato Customer Support (Voice/Chat)
Job Responsibilities:
* Handle customer queries via Voice/Chat.
* Resolve issues related to orders, payments, cancellations, refunds, and deliveries.
* Deliver excellent customer service while maintaining quality standards.
* Escalate unresolved concerns to the relevant team.
Eligibility:
* 12th Pass / Undergraduate / Graduate
* Freshers & Experienced candidates can apply
* Good communication skills in English & Hindi
* Additional regional language proficiency is an advantage:
* Bengali
* Kannada
* Tamil
* Telugu
* Marathi
Salary:
* Freshers: ₹24,000 CTC/month (PF Deduction: ₹3,600)
* Experienced: ₹27,000 CTC/month (PF Deduction: ₹3,600)
Job Details:
* ? Location: Gurgaon
* ? 24×7 Rotational Shifts
* ? 6 Days Working (1 Rotational Week Off)
* ? Growth Opportunities
* ? Friendly Work Environment
need only Excellent candidates
*Females will be considered in day shift only*
*Cab allowance for candidates in night shift*
8PM to 10PM - 60₹ per day
10PM to 6AM - 120₹ per day
? WE'RE HIRING | Customer Support (International Process) ?
? Company: Vertex
? Salary:
• Up to ₹27,000 CTC (Experienced)
• Up to ₹25,000 CTC (Freshers)
✅ 5 Days Working ✅ Rotational Shifts & Rotational Week Offs ✅ One-Side Cab (After 8 PM Shift) ✅ ₹10,000 Retention Bonus (After 3 Months)
? Process: G6 Hotels & Motels – Inbound sales
? Contact customers with incomplete hotel bookings, resolve concerns, and help them complete their reservations.
Requirement: Excellent English communication (C1 Level Mandatory)
? URGENT HIRING – PRIMARY Research Analyst| US PROCESS
? Location: Noida
? Process: Primary Research Analyst – US Process
? Work Mode: Work From Office
? Salary & Incentives
? In-Hand: ₹18,000 – ₹23,000
? CTC: ₹22,000 – ₹25,000
? Salary will be offered as per interview performance and experience.
? Incentives: Up to ₹50,000 based on individual performance and company terms & conditions.
? Shift Timing
? 6:30 PM – 3:30 AM
? 5 Days Working
? Saturday & Sunday – Fixed Off
? Transport
➡️ One-side drop facility available from the company side.
? Candidate Profile
- Exp and Fresher both are eligible for this grad and undergraduate both can apply for this .
- Excellent English communication skills.
- Comfortable working in a night shift.
- Ability to achieve process targets and performance parameters.
- Candidates comfortable with Work From Office – Noida.
? Job Responsibilities
- Understand the requirements and provide appropriate solutions.
- Maintain professional communication and customer experience.
- Achieve defined productivity, quality and performance targets.
- Follow company policies, process guidelines and compliance requirements.
- Work effectively toward incentive and performance-based targets.
? Interested candidates can apply through Apna with their updated CV.
Note: Salary, incentives and other benefits are subject to interview performance and company terms & conditions.
📌 Customer Support Executive (Gurugram)
🏢 Skill Raise Solutions
📍 Gurugram