JOB DESCRIPTION

Telecalling Executive

Department: Sales / Customer Acquisition

Designation: Telecalling Executive

Employment Type: Full-Time, Permanent

Work Location: · First Floor, WZ-1, Tatarpur, Tagore Garden Extension, New Delhi, Delhi 110027

Work Mode: Work From Office

Experience: 0–2 Year

About the Role

We are looking for a professional, confident, and target-oriented Telecalling Executive to join our team. The selected candidate will be responsible for customer interaction, lead generation, follow-ups, product/service communication, and supporting the business development process through effective telecalling.

The ideal candidate should possess strong communication skills, a customer-focused approach, and the ability to work effectively in a target-driven environment.

Key Responsibilities

- Conduct outbound calls to prospective and existing customers.
- Introduce and explain the company’s products and services in a clear and professional manner.
- Understand customer requirements and provide relevant information.
- Generate and qualify leads through effective telephonic communication.
- Follow up with prospective customers and maintain regular communication.
- Convert qualified leads into business opportunities as per assigned targets.
- Maintain accurate records of customer interactions, leads, and follow-ups.
- Update customer information and call details in the company’s system/CRM.
- Coordinate with the relevant internal teams for further processing of customer requirements.




- Handle customer queries professionally and ensure timely resolution or escalation.
- Achieve assigned daily, weekly, and monthly performance targets.
- Maintain professional standards of communication and customer service at all times.

Candidate Requirements

- Minimum qualification: 12th Pass / Graduate.
- Freshers and candidates with relevant telecalling/sales experience may apply.
- Excellent verbal communication skills in Hindi; basic English communication will be an advantage.
- Good interpersonal and customer-handling skills.
- Comfortable making a high volume of outbound calls.
- Strong follow-up and convincing abilities.
- Basic computer knowledge and familiarity with MS Office/CRM tools.
- Ability to work independently as well as within a team.
- Willingness to work in a target-oriented setting.

Key Competencies

- Effective Communication
- Customer Relationship Management
- Lead Generation
- Sales & Conversion
- Follow-Up Management
- Negotiation & Convincing Skills
- Target Orientation
- Team Collaboration
- Professional Conduct

Compensation & Benefits

- Fixed Salary: per month
- Performance-Based Incentives
- Career growth opportunities
- Professional and supportive work environment
- On-the-job training and guidance

Working Details

Working Hours: [10:00 AM – 7:00 PM]

Working Days: [6 Days a Week]

Location: First Floor, WZ-1, Tatarpur, Tagore Garden Extension, New Delhi, Delhi 110027

Work Mode: Work From Office

Selection Process

1. HR/Telephonic Screening
2. Personal Interview
3. Final Discussion & Selection

Immediate Joiners will be preferred.

📌 Telecalling Executive (New Delhi)
🏢 Dfinkard Hub
📍 New Delhi