Key Responsibilities Customer Interaction Greet guests warmly and answer basic questions about menu items or promotions. Handle customer complaints or concerns politely and escalate when necessary. Transaction Management Operate the cash register or POS system to process orders and payments.
Handle cash, credit cards, mobile payments, and issue receipts. Ensure accurate cash drawer balancing at the start and end of shifts. Order Coordination Communicate orders clearly to kitchen staff.
Package takeout orders and ensure accuracy before handing them to customers. Compliance & Cleanliness Follow food safety and hygiene standards. Keep the cashier station clean and organized.