Job Description

1. Job Purpose
The role is responsible for supporting the CEO and senior management in meeting coordination, cross-functional follow-ups, progress monitoring, information flow, escalation management, and operational coordination.
The position will ensure that management priorities are effectively communicated across departments, action items are tracked to closure, critical issues are escalated within defined timelines, and important decisions and operations are not delayed due to coordination gaps.

2. Key Responsibilities
A. Meeting Management & Coordination
• Coordinate and schedule internal and management meetings as per agreed timelines.
• Maintain the CEO's meeting calendar and ensure timely scheduling.
• Prepare and circulate meeting agendas, relevant documents and discussion points.
• Ensure agendas and supporting information are shared with stakeholders at least 24 hours before meetings wherever applicable.
• Record key decisions, action items and ownership arising from meetings.
• Follow up on pending actions and provide status updates to management.
B. Cross-Departmental Follow-ups
• Coordinate with various departments to track agreed action items.
• Maintain an action tracker with responsibility, deadlines and status.
• Follow up with stakeholders to ensure timely completion of assigned tasks.
• Identify delays and communicate them to the concerned management/stakeholders.
• Ensure at least 95% of agreed action items are closed within the committed timeline.
C. Progress Monitoring & Escalation




• Monitor progress of key business initiatives and management priorities.
• Prepare and submit periodic status reports to the CEO.
• Highlight deviations, delays, risks and critical issues to management.
• Ensure critical issues are escalated within 12 hours of identification.
• Maintain an escalation tracker and monitor resolution until closure.
• Provide accurate and timely updates to the CEO on critical business matters.
D. Information Flow Management
• Act as a coordination point between the CEO/management and relevant stakeholders.
• Ensure important information reaches the right stakeholders in a timely manner.
• Respond to management and stakeholder communication within the defined turnaround time.
• Maintain confidentiality of sensitive business and management information.
• Collect stakeholder feedback and identify communication gaps.
• Target communication turnaround time of =4 hours, wherever applicable.
E. Training & Development / Employee Orientation
• Coordinate employee orientation and relevant training activities.
• Support identification and tracking of training requirements.




• Coordinate with HR and functional teams for training programs.
• Maintain records of training participation and completion.
• Support orientation of employees/resources on relevant processes and organizational requirements.
F. Coordination Efficiency
• Identify bottlenecks affecting management decisions or business operations.
• Proactively follow up to prevent avoidable delays.
• Ensure critical deadlines are monitored and met.
• Maintain trackers, dashboards and reports required for management review.
• Ensure zero missed critical deadlines attributable to coordination or follow-up gaps.

Key Skills
• Excellent coordination and follow-up skills
• Strong written and verbal communication
• Positive stakeholder management
• Strong MS Excel/Google Sheets and PowerPoint skills
• Meeting and calendar management
• MIS/report preparation
• Action tracking and escalation management
• Ability to manage multiple priorities
• Strong attention to detail
• Confidentiality and professional discretion
• Ability to work with senior leadership and cross-functional teams
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3. Behavioural Competencies
• Ownership and accountability
• Sense of urgency
• Proactive follow-up
• Strong organizational skills
• Professional communication
• Problem-solving approach
• Attention to detail
• Confidentiality
• Team collaboration
• Ability to work under deadlines

Key Responsibilities:

📌 Executive (Uran)
🏢 Team Global
📍 Uran