Key Roles &Responsibilities;

Product Development, Market Intelligence & Regulatory Compliance

- Analyze market, competitor, and customer insights to identify opportunity gaps and shape product strategy and roadmap.
- Lead product ideation; collaborate with actuarial/underwriting to finalize pricing, eligibility, and coverage.
- Prepare and review policy wordings and ensure full IRDAI compliance, including filings, approvals, and documentation governance.

Technology, Digital Integration, Go?to?Market, Launch Execution & Performance Tracking

- Define digital journeys, product requirements, and system changes with technology teams.
- Strengthen servicing workflows and automation initiatives to improve efficiency and customer experience.
- Drive launch plans, onboarding programs, and channel readiness.
- Support sales and marketing with GTM materials, training, feedback gathering and channel performance.

Wellness Ecosystem & Partner/Vendor Performance Management

- Lead end?to?end development and continuous refinement of wellness offerings aligned with customer needs and organizational strategy.
- Monitor partner performance (KPIs, SLAs,



service quality, uptime, engagement), ensure UAT resolution, and drive data?led improvements including CSAT/NPS.
- Manage distributors, technology vendors, and consultants, ensuring delivery against SLAs and commercial terms.
- Influence cross?functional teams to meet product goals without direct authority.

Key Requirements – Education & Certificates

- Bachelor’s degree required; MBA or insurance-specific qualifications preferred.
- 5-7 years’ experience in product management, vendor management, underwriting, or related domains.
- Exposure to both traditional and digital insurance products preferred.

Key Requirements - Experience &Skills;

- Strong understanding of underwriting, claims, actuarial concepts, and regulatory norms.
- Strong communication and cross?functional collaboration skills.
- Ability to lead complex projects and drive consensus.
- High ownership, analytical thinking, and sound decision?making.
- Market awareness and robust customer insight capability.

📌 Assistant Vice President - Product Development (India)
🏢 HDFC ERGO General Insurance
📍 India