Job Title: Assistant General Manager — Training & Development (F&B; / QSR)

Location: Bangalore

About the Role

We are looking for a seasoned Training & Development leader to build, scale, and institutionalise training systems across all our outlets. This is a senior leadership role suited for a qualified with deep QSR expertise who can drive consistency in execution, elevate service standards, and build a high-performing workforce across multiple locations.

Key Responsibilities
Lead the design and implementation of comprehensive training frameworks and programs for outlet staff across all locations
Build and scale training systems to ensure consistent SOPs and execution standards across all outlets
Drive onboarding, refresher, and leadership development programs at scale
Institutionalise a training culture across the organisation — from frontline staff to managers
Develop and maintain training manuals, toolkits, e-learning modules, and assessment frameworks
Identify skill gaps through regular audits and implement targeted interventions
Partner with Operations, HR, and Business Leaders to align training outcomes with business goals
Track, measure, and report training effectiveness through KPIs and performance metrics




Mentor and build an internal training team capable of handling multi-location delivery
Lead change management initiatives and new product/process rollouts from a training perspective

Requirements
10 — 15 years of overall experience in Training & Development within the F&B; / Hospitality industry
Minimum 10 years of experience specifically in QSR operations and training
Prior experience in a senior managerial or AGM level role
Proven track record of scaling training systems across multiple outlets or locations
Strong understanding of QSR operations, SOPs, and service standards
Experience building training teams and managing training budgets
Excellent communication, presentation, and stakeholder management skills
Ability to work in a rapid-paced, high-growth setting

What We Offer
Competitive CTC up to ₹25 — 30 LPA
Designation: Assistant General Manager — Training & Development
Opportunity to build and lead the training function from the ground up

High visibility role with direct impact on business growth and brand standards Pay: ₹200,000.00 - ₹250,000.00 per month

Benefits
Adaptable schedule
Food provided
Provident Fund

Work Location: In person

📌 Assistant General Manager — Training & Development F&b / Qsr Bommanahalli (India)
🏢 HSR HIGH STREET
📍 India