01 Oct
|
Funky Kingdom
|
India
01 Oct
Funky Kingdom
India
Role Description The Birthday Party Coordinator is a full time, on-site role based at Funky Kingdom in Delhi, India. This role is responsible for planning, organizing, and executing birthday parties and celebration events, ensuring a smooth, enjoyable experience from booking to completion. Day-to-day tasks include managing party bookings and schedules, coordinating with internal teams (games, food & beverage, decorations, and front-of-house), and communicating with guests or caregivers to understand their requirements.
The coordinator will oversee event setup, décor, and activity flow, greet and guide guests, handle last-minute changes, and resolve any service issues promptly and professionally. The role also involves maintaining accurate records, promoting available party packages, upselling add-ons, and supporting the outlet in delivering a consistently high standard of customer service and safety.
Qualifications
Event planning and coordination skills, with experience organizing birthday parties or similar celebrations.
Solid customer service,
guest relations, and communication skills, including the ability to interact confidently with children, caregivers, and diverse groups.
Time management and organizational skills, with the ability to handle multiple bookings, priorities, and tight timelines.
Problem-solving and conflict resolution skills to manage unexpected issues and guest concerns calmly and efficiently.
Teamwork and collaboration skills, with the ability to work closely with operations, games, food & beverage, and front-of-house staff.
Basic administrative and computer skills (e.g., scheduling tools, email, spreadsheets) for managing bookings and reports.
Ability to work on weekends, holidays, and peak hours as required in an entertainment and events workplace.
Previous experience in hospitality, entertainment centers, event management, or customer-facing roles is an advantage.
📌 Birthday Party Coordinator Delhi (India)
🏢 Funky Kingdom
📍 India