About the Role

Fragomen's US Capability Center in Kochi is hiring a Client Services professional with Mobility & HR Workflow capabilities. This is primarily a client services role — owning client relationships and engagement delivery — with an added focus on designing and managing mobility and HR workflow processes. Candidates with a background in HR Outsourcing (HRO), HR Shared Services (HRSS), or Recruitment Process Outsourcing (RPO) are strongly preferred.

Key Responsibilities
Serve as a client-facing point of contact for mobility and HR service engagements, ensuring SLAs and expectations are met
Support client onboarding, escalations, and day-to-day relationship management
Own and manage end-to-end mobility and HR workflow projects, from process design through rollout
Partner with HR Shared Services and RPO delivery teams to streamline handoffs and reduce turnaround time
Build project plans, timelines,



and governance structures for mobility and HR workflow initiatives

What We're Looking For
Experience in a client services, account management, or client-facing operations role
Prior experience within HRO, HR Shared Services (HRSS), or RPO settings is essential
Demonstrated project management experience — able to run structured timelines and multi-stakeholder coordination
Working understanding of global mobility processes is a robust plus
Solid communication and stakeholder management skills

What We Offer
Direct client relationship ownership paired with end-to-end mobility and HR workflow initiatives
Exposure to global immigration, mobility, and workforce operations across major clients
A high-visibility mandate within Fragomen's growing India Capability Center

📌 Client Services – Mobility & Hr Workflow Specialist Kochi (India)
🏢 Fragomen
📍 India