Collection Executive
On-Field Loan Recovery: Conduct daily field visits to follow up with borrowers, self-help groups, or micro-businesses to recover due and overdue loan repayments.
Customer Dispute Resolution: Address borrower queries or complaints regarding repayment structures, clarify the implications of delayed payments, and resolve conflicts professionally.
Repayment Plan Negotiation: Assess borrowers experiencing financial strain and suggest appropriate repayment or settlement structures aligned with company credit rules.
Data Verification: Verify borrower details, track commitment timelines, and update the internal CRM or collection database with real-time field information.
Reporting & Collaboration: Coordinate closely with the branch management, credit control,



and loan processing teams. Draft daily, weekly, and monthly collection and field-visit reports for upper management.
Regulatory Compliance: Adhere strictly to the Reserve Bank of India (RBI) microfinance guidelines, Fair Practices Code, and internal ethical conduct rules—ensuring zero harassment or coercive collection methods.

Pay: ₹15,000.00 - ₹20,000.00 per month

Advantages
Cell phone reimbursement
Versatile schedule
Health insurance
Paid sick time
Provident Fund

Work Location: On the road

📌 Collection Executive Pathanamthitta
🏢 Belstar MicroFinance
📍 Pathanamthitta