Responsibilities
Call or visit customers with pending outstanding and follow up on dues.
Find out why payment is delayed and agree on a payment date.
Achieve monthly collection targets.
Collect payments, issue receipts and deposit cash or cheques on time.
Update customer details and follow-up notes in the system.
Escalate reliable defaults to the Team Leader.
Requirements
Graduate (12th pass may be considered for field roles).
1–3 years of collection experience preferred; freshers can apply.
Positive communication in English and the local language.
Basic knowledge of loans and EMIs, and basic MS Excel.
Two-wheeler and licence for field work.