Telecaller & Office Assistant

We are looking for a responsible and confident Telecaller & Office Assistant to handle customer calls, payment follow-ups, new customer outreach, and basic billing/invoicing work.

The ideal candidate should have positive communication skills, be comfortable speaking with retailers and distributors, and be able to maintain proper records and follow up regularly.

Key Responsibilities
Call existing customers for payment follow-ups and outstanding collection.
Maintain regular communication with customers regarding orders, payments, deliveries, and other queries.
Make calls to current and potential customers and introduce our products/services.
Follow up with new customers and maintain proper records of leads and conversations.
Handle incoming and outgoing customer calls professionally.
Prepare invoices, bills, and basic sales documents.
Enter and maintain customer, order, payment, and invoice details in Excel/software.
Coordinate with the sales, production, and dispatch teams whenever required.
Inform the concerned person about customer requirements, complaints, or pending issues.




Perform other basic office and calling-related tasks as required.

Requirements
Good communication skills in Hindi; basic English is preferred.
Comfortable speaking with customers over the phone.
Basic knowledge of MS Excel and computer operations.
Ability to prepare invoices and maintain records.
Polite, patient, and professional approach while dealing with customers.
Good follow-up skills and ability to keep track of pending payments and tasks.
Prior experience in telecalling, customer follow-up, billing, or office administration is preferred but not mandatory.

We Are Looking For Someone who is responsible, organized, polite with customers, and positive at follow-ups. The role requires both communication skills and basic computer/office skills. Experience: 0–3 years

Employment Type: Full-time

Salary: ₹[9000] – ₹[18000] per month, depending on experience

Pay: ₹9,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Calling Agent Raipur
🏢 shree harshali apparels
📍 Raipur