Job Summary:

We are looking for an experienced and customer-focused Captain to manage day-to-day floor operations, ensure excellent guest service, and support the restaurant team in delivering a smooth dining experience.

Key Responsibilities:
Supervise and coordinate the service team during operations.
Ensure smooth and efficient floor operations.
Welcome guests and ensure excellent customer service.
Take food and beverage orders accurately and ensure timely service.
Coordinate with the kitchen and bar for timely order preparation.
Handle guest queries, feedback, and complaints professionally.
Ensure proper table setup, cleanliness, and hygiene standards.
Train and guide Stewards/Floor Members on service standards.
Monitor service quality and guest satisfaction.
Assist the Restaurant Manager/Assistant Manager with daily operations.




Ensure adherence to company SOPs, grooming, hygiene, and safety standards.
Support billing and cash-handling procedures when required.
Help achieve restaurant sales and service targets.

Candidate Profile:
Experience: 24 years in F&B;/Restaurant Operations.
Hospitality/F&B; background is preferred.
Valuable communication and interpersonal skills.
Strong knowledge of food & beverage service.
Positive team-handling and coordination skills.
Customer-oriented with a positive attitude.
Well-groomed and professional.
Willing to work in rotational shifts, weekends, and holidays.

Perks: Salary + Service Charge + Tips + PF + ESIC, as applicable.

📌 Captain Mumbai
🏢 Mirah Hospitality
📍 Mumbai