Chat Process – Customer Support Executive

Job Role: Chat Support Executive

Process: Non-Voice / Chat Process

Location: Bangalore

Employment Type: Full time

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We are hiring Customer Support Executives for our Chat Process. The selected candidates will be responsible for assisting customers through online chat, resolving their queries, providing accurate information, and ensuring a positive customer experience.

Key Responsibilities:
Handle customer queries through live chat.
Provide accurate and professional responses to customers.

Eligibility:
Freshers and experienced candidates can apply
Resolve customer issues within the defined turnaround time.
Maintain proper communication and customer service standards.
Document customer interactions and update relevant information.
Escalate complex issues to the appropriate team when required.
Achieve process-related quality and productivity targets.

Pay: ₹20,000.00 - ₹26,000.00 per month

Advantages
Adaptable schedule
Paid sick time
Provident Fund

Language:
Hindi (Preferred)

Work Location: In person

📌 Customer Support Executive Cse Bengaluru
🏢 Ascenovo Technologies
📍 Bengaluru