01 Oct
|
Cluster Neuron
|
Hyderabad
01 Oct
Cluster Neuron
Hyderabad
Customer Support Executive –
Inbound Voice Process
Location: Pocharam, Hyderabad
Job Type: Full-Time
Openings:200 Hiring
We are hiring Customer Support Executives for an Inbound Voice Process associated with Bank. The selected candidates will be responsible for handling customer queries, providing accurate information, and delivering good customer service over the phone.
Eligibility - Minimum qualification: 12th Pass / Intermediate - Freshers and experienced candidates can apply -
Positive verbal communication skills -
Good customer-handling skills -
English and Hindi are mandatory -
Telugu or any other regional language will be an advantage - SVAR Score: 50+
Salary & Perks -
Freshers: ₹17,000 In-Hand per month -
Experienced Candidates: Up to ₹19,000 CTC - Cab facility available
Work Schedule -
6 Days Working -
1 Rotational Week Off - Rotational shifts as per process requirements
Key Responsibilities -
Handle inbound customer calls professionally -
Understand and resolve customer queries -
Provide accurate information about banking products/services -
Maintain good customer relationships -
Follow company and process guidelines - Achieve required quality and performance standards Skills Required -
Good communication skills -
Customer service orientation -
Basic understanding of banking/customer service -
Ability to handle customers patiently and professionally -
Comfortable working in a voice process
Interested candidates can apply now.
Pay: From ₹17,000.00 per month
Perks
Commuter assistance
Flexible schedule
Paid time off
Work Location: In person
📌 Customer Support Executive Hyderabad
🏢 Cluster Neuron
📍 Hyderabad