01 Oct
|
vaastu homes
|
Ghaziabad
01 Oct
vaastu homes
Ghaziabad
Job Summary:
We are seeking a dedicated and professional Customer Support Executive to join our team. The ideal candidate will be responsible for handling customer queries, ensuring timely resolution of concerns, and maintaining high levels of customer satisfaction. The role requires solid communication skills, attention to detail, and the ability to manage multiple tasks efficiently.
Key Responsibilities:
Handle customer inquiries via calls, emails, and WhatsApp in a professional manner
Provide accurate information regarding products, services, and project updates
Maintain and update customer records in CRM systems
Coordinate with internal departments for issue resolution
Ensure timely follow-ups and closure of customer requests
Manage documentation and maintain proper records
Address customer complaints with a solution-oriented approach
Ensure a high level of customer satisfaction and service quality
Required Skills & Qualifications:
Bachelor’s degree in any discipline
Excellent verbal and written communication skills
Solid interpersonal and problem-solving abilities
Proficiency in MS Office and CRM tools
Ability to handle pressure and meet deadlines
Detail-oriented with solid organizational skills nine nine nine nine eight eight six six zero zero we our looking urgent basis.
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Customer Support Executive Cse Ghaziabad
🏢 vaastu homes
📍 Ghaziabad