Job Title: Customer Support Executive (International Voice Process)

Company: Leading MNC

Location: Jaipur (Mansarovar)

Salary: ₹25,000 – ₹35,000 CTC Possible Incentives Travel allowance OR Cabs

Shift: Rotational / Night Shift

Working Days: 5.5 Days

Job Overview

We are hiring Customer Support Executives for an International Voice Process (US-based clients ). The role involves handling customer queries over calls and delivering a high-quality customer experience while meeting performance metrics.

Key Responsibilities
Handle inbound customer calls for international clients
Resolve queries related to orders, payments, returns, and services
Provide accurate information and quick resolutions
Maintain proper documentation of customer interactions
Meet quality, compliance, and productivity KPIs
Ensure high customer satisfaction at every interaction

Eligibility Criteria
Qualification:



Undergraduate / Graduate (any stream)
Experience: Minimum 6 months in International BPO (Voice) OR Extremely positive fresher
Communication: Excellent English (mandatory)
Comfortable with night shifts & rotational offs
Immediate joiners preferred

Selection Process
HR Round
Operations Round

Perks & Benefits
Night shift allowance (for males)
Cab facility for females
PF, ESI & other perks
Growth in international BPO domain

Job Types: Full time, Permanent, Fresher

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits
Cell phone reimbursement
Commuter assistance
Flexible schedule
Food provided
Health insurance
Life insurance
Paid sick time
Paid time off
Provident Fund

Work Location: In person

📌 Customer Support Executive Cse Jaipur
🏢 Magpie Placement Services
📍 Jaipur