Role: CRM QA Engineer (Automation)

Experience: 3+ years

Domain - CRM

Joining: Immediate

Role Summary:

Looking for a QA Engineer with strong CRM testing + automation experience. The person should be able to independently handle functional testing of CRM applications and work on UI automation, API testing, database validation, and CI/CD .

Technical Requirements
3+ years of relevant QA/testing experience.
2+ years of hands-on automation experience.
Hands-on CRM testing experience .
Experience with a CRM such as Salesforce, Microsoft Dynamics, Zoho, HubSpot, or similar .
Strong Selenium or Playwright experience.
Programming experience in Java, JavaScript/TypeScript, or Python .
Experience with API testing/automation .
Valuable SQL/database validation skills.
Experience with Git .
Exposure to Jenkins/GitHub Actions/GitLab CI or similar CI/CD tools .
Experience with JIRA and test management tools.
Valuable understanding of QA processes, SDLC/STLC, Agile/Scrum .

Key Responsibilities
Understand requirements, user stories, and CRM workflows .
Create test scenarios, test cases, test data, and test plans.




Perform functional, regression, integration, system, smoke, and sanity testing .
Test CRM modules such as Leads, Accounts, Contacts, Opportunities, Cases, Campaigns, Users/Roles, and workflows.
Test business rules, approvals, triggers, notifications, and role-based access .
Perform API testing and validate CRM integrations.
Validate backend data using SQL/database queries.
Log, track, and troubleshoot defects using JIRA.
Perform root-cause analysis with developers.
Develop and maintain UI automation using Selenium/Playwright.
Work on API automation using Rest Assured/Postman/Karate or equivalent.
Integrate automation with CI/CD pipelines .
Support regression testing and release sign-off.
Improve automation coverage and testing processes.

Valuable to Have
Salesforce or Dynamics 365 experience.
CRM/third-party integrations.
Microservices knowledge.
Performance testing.
AWS/GCP/Azure.
Docker/Kubernetes.
AI-assisted testing.

📌 Crm Testing Qa Engineer Noida
🏢 Recro
📍 Noida