We are hiring a Customer Support Executive / Customer Experience Specialist for a leading financial services company in Kochi.

Key Responsibilities
Handle inbound customer calls and queries professionally.
Assist customers with account-related queries, transactions, trading processes and financial products.
Resolve customer complaints and service requests promptly.
Coordinate with internal teams for timely resolution of customer issues.
Guide customers regarding products, services, account opening and trading processes.
Maintain accurate customer interaction records in CRM.
Follow company policies, regulatory requirements, data privacy and confidentiality standards. CustomerSupportExecutive_Cust… Requirements:
Bachelor’s Degree • Hindi speaking candidates required • Valuable English communication skills • Excellent customer service and client-handling skills • Knowledge of financial markets, trading and investment products • Valuable problem-solving and analytical skills • Comfortable working with CRM and digital platforms CustomerSupportExecutive_Cust… Job Location: Padivattom, Kochi Job Type: Full time | Work From Office

📌 Customer Support Executive – Hindi Speaking Ernakulam
🏢 Trinity Skill Works
📍 Ernakulam