Customer Relations Officer

Company: Thaicco Media

Location: Calicut, Kerala

Job Type: Full time

Work Mode: On-Site

Experience: 0–1 year

Salary: From ₹10,000 per month

We are looking for a communication-focused Customer Relations Officer to handle customer communication, telecalling, follow-ups, and client relationships.

Key Responsibilities
Make outbound calls to clients.
Handle incoming customer calls and respond to inquiries professionally.
Explain company services and provide relevant information to customers.
Understand customer requirements and identify their needs.
Follow up with leads and customers through calls, WhatsApp.
Build and maintain positive relationships with clients.
Maintain records of calls, leads,



follow-ups, and customer interactions.
Ensure timely follow-up with clients.

Requirements
Excellent verbal communication and interpersonal skills.
Positive proficiency in English and Malayalam.
Confident and comfortable speaking with customers over the phone.
Customer-oriented and professional approach.
Positive convincing, follow-up, and coordination skills.
Freshers with good communication skills are welcome to apply.

Pay: From ₹10,000.00 per month

Work Location: In person

📌 Customer Relation Officer Kozhikode (India)
🏢 Thaicco Media
📍 India