Customer Support Executive

Role: Customer Support Executive

Experience: Freshers & 6 Months BPO Experience

Joining: Immediate Joiners Preferred

Key Responsibilities
Handle customer queries and provide accurate resolutions.
Assist customers with their concerns in a qualified manner.
Maintain a high level of customer satisfaction.
Communicate effectively with customers and understand their requirements.
Follow defined process guidelines and quality standards.
Maintain accurate records of customer interactions.
Escalate complex issues to the appropriate team when required.

Eligibility
Freshers are eligible to apply.
Candidates with 6 months or more BPO/Customer Support experience can also apply.
Excellent verbal and written communication skills.
Positive customer-handling and problem-solving abilities.
Basic computer knowledge and typing skills.
Comfortable working in rotational shifts.
Immediate joiners will be preferred.

Skills Required
Positive English communication
Customer handling skills
Active listening
Problem-solving ability
Basic computer proficiency
Positive attitude and willingness to learn

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📌 Customer Support Executive Jaipur
🏢 JMD Technologies
📍 Jaipur