Qualified Summary

We are seeking an experienced D365 Finance & Operations / Commerce Functional Consultant with solid expertise in Commerce Point of Sale (CPOS) and Retail Store Operations. The ideal candidate will have hands-on experience in implementing and supporting D365 Commerce solutions, including retail channel setup, store configuration, product management, pricing, promotions, POS transactions, and retail operations within the Retail/Apparel industry.

Key CPOS / D365 Commerce Responsibilities
Configure and support D365 Commerce Point of Sale (CPOS) solutions.
Set up and manage Retail Channels, Stores, Registers, Devices, and POS Profiles.
Configure products, variants (Size/Color/Style), assortments, pricing, discounts, and promotions.
Manage payment methods, tender types, receipts, and POS permissions.
Support retail operations including sales, returns, barcode scanning, inventory inquiries, stock transfers, and cash reconciliation.
Execute and validate Commerce distribution jobs and channel synchronization.
Gather business requirements and perform fit-gap analysis.
Prepare functional designs, test scenarios, SIT/UAT scripts, and training materials.
Support Go-Live, store rollouts, hypercare, and production support.
Troubleshoot CPOS, pricing, transaction,



and synchronization issues between D365 Commerce and D365 F&O;.

Required Skills
Microsoft Dynamics 365 Commerce
Commerce Point of Sale (CPOS)
Dynamics 365 Finance & Operations
Retail Channel & Store Configuration
Product & Variant Management
Assortment Management
Pricing, Promotions & Discounts
POS Operations & Cash Management
Inventory & Store Replenishment
SIT, UAT & Go-Live Support
Functional Documentation & Stakeholder Management

Preferred Experience
Experience in Retail, Fashion, Garment, or Apparel industry.
Solid understanding of Size, Color, and Style based product variants.
Experience in Store Rollouts, POS Integrations, and Hypercare Support.
Microsoft Dynamics 365 Commerce certifications preferred.

Key Skills
Requirement Gathering
Retail Business Process Knowledge
Problem Solving & Troubleshooting
Stakeholder Communication
User Training & Adoption
End-to-End Solution Delivery
Functional Documentation
Production Support

Experience - 6 yrs Technology: Microsoft Dynamics 365 Finance & Operations / Dynamics 365 Commerce

Specialization: Commerce Point of Sale (CPOS), Retail Channel & Store Configuration

Industry: Retail / Garment & Apparel

Work Mode- Hybrid

📌 Finance & Operations / Commerce Functional Consultant – Cpos Gurugram
🏢 BaffleSol Technologies
📍 Gurugram