01 Oct
|
UNIVERSAL AGENCIES
|
India
01 Oct
UNIVERSAL AGENCIES
India
Candidates should have expert in Marathi or telugu language expert.
Respond to customer queries in a timely and accurate way, via phone, email or chat
Identify customer needs and help customers use specific features
Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
Update our internal databases with information about technical issues and practical discussions with customers
Monitor customer complaints on social media and reach out to provide assistance
Share feature requests and effective workarounds with team members
Inform customers about recent features and functionalities
Follow up with customers to ensure their technical issues are resolved
Gather customer feedback and share with our Product, Sales and Marketing teams
Pay: ₹25,000.00 - ₹35,000.00 per month
Work Location: In person
📌 Customer Support Representative Marathi/telugu Okhla Phase I (India)
🏢 UNIVERSAL AGENCIES
📍 India