· Handle and coordinate daily service operations. · Receive, register, and track customer complaints. · Plan and schedule technician visits in coordination with the Operations Head efficiently. · Prepare and share service quotations/proposals. · Coordinate with the Service Team for timely issue resolution. · Maintain service records and update CRM/ERP. · Follow up with customers on service status and closure. · Assist in preparing service reports and documentation. · Coordinate with internal departments for smooth operations. · Provide administrative and operational support to the Operations Head (Krupal Patel). Perform any other responsibilities assigned by the Management.

Requisite Skills: · Positive communication & customer handling · Solid coordination & follow-up · MS Office & basic CRM/ERP knowledge Time management & problem-solving Desired Skills: · Service operations experience · CRM/ERP working experience · Valuable reporting & documentation skills Customer relationship management

📌 Customer Sales Executive Ahmedabad (India)
🏢 Hriday Talent Hub
📍 India