01 Oct
|
Hinduja Housing Finance
|
Chennai
01 Oct
Hinduja Housing Finance
Chennai
General Job Responsibility
Managing Complaints from NHB & Phone calls
Analyzing the complaints and provide RCA
Maintenance of TAT, Compliance, policies and procedures.
Principal Accountabilities
End-to-end handling, analysis, investigation, and closure of NHB/RBI complaints
Coordination with internal teams and NHB authorities for required clarifications.
Preparation of MIS, regulatory reports, complaint analysis, and management updates.
To understand internal system with quick learning ability
Experience
10 yrs experience in operations / customers service.
Preference will be given to Banking & NBFC industry candidates with Asset base
Specific Skills
Applied skill in PPT , Excell
with valuable communication, well groomed , and languages of Hindi is a must .
Will be a part of key project handling at organization level in process re-engineering , system gaps
📌 Customer Service Associate Chennai
🏢 Hinduja Housing Finance
📍 Chennai