01 Oct
|
Kotak Securities
|
India
01 Oct
Kotak Securities
India
Sky Service Escalation Redressal - RMSky Channel-Contact Centre InboundThane - Responsible for handling and resolving customer escalations related to Sky service.
Role involves managing inbound contact center communications.
Requires solid problem-solving and communication skills to address customer issues effectively.
Based in Thane, Maharashtra, working from the Neptune Elements office.
Focus on delivering timely redressal and maintaining customer satisfaction.
Likely involves coordination with multiple internal teams to resolve escalations.
Requires adaptability to handle various customer concerns and complaints.
Emphasis on maintaining professionalism and empathy during customer interactions.
May require knowledge of Sky service products and processes.
Suitable for candidates with experience in customer support or escalation management.
📌 Customer Service Escalation Specialist Thane (India)
🏢 Kotak Securities
📍 India