Job Title: Customer Care Executive – International Process

Location: Mansarovar, Jaipur

Organization: Reputed Multinational Company

Compensation: ₹27,000 – ₹34,000 CTC + Performance-Based Rewards + Transportation Support

Shift Timing: Rotational / Night Shift

Work Schedule: 5.5 Days a Week

About the Role

We are looking for enthusiastic and customer-focused professionals to join our international customer service team. The selected candidates will interact with overseas customers, address their concerns, and ensure a seamless service experience through effective communication and problem-solving skills.

Key Responsibilities
Attend and manage customer interactions through voice support channels.
Assist customers with service-related concerns, account information, transactions, and general inquiries.
Deliver prompt and accurate solutions while maintaining service quality standards.
Record and update customer information and interaction details in the system.
Follow company policies and operational guidelines during every customer interaction.
Achieve individual and team performance targets related to quality, productivity, and customer satisfaction.




Build positive customer relationships through qualified and courteous communication.

Candidate Requirements
Undergraduate or Graduate from any discipline.
Minimum 6 months of experience in an International Customer Service / Voice Support environment preferred.
Freshers with exceptional spoken English and solid interpersonal skills may also apply.
Willingness to work in rotational and night shifts.
Robust listening, communication, and problem-resolution abilities.
Candidates available to join at short notice will be given preference.

Hiring Process
Initial Screening Round
Client / Operations Discussion

Employee Benefits
Shift-related allowances as per company policy.
Transportation support for eligible employees.
Statutory advantages including PF, ESI, and other applicable benefits.
Structured career progression opportunities.
Exposure to global customer service operations and international work culture.

Pay: ₹27,000.00 - ₹34,000.00 per month

Benefits
Commuter assistance
Flexible schedule
Food provided
Health insurance
Leave encashment
Life insurance
Paid sick time
Paid time off
Provident Fund

Work Location: In person

📌 Customer Care Executive Jaipur (India)
🏢 Magpie
📍 India